Rates

OUR PRICES INCLUDE:

• vehicle with driver at your disposal
• highway tolls in Italy
• fuel
• passenger insurance (25 million Euro limit of indemnity)

OUR PRICES DO NOT INCLUDE:

• Driver accommodation (in the event of the driver being required to stay away from home overnight)
• Driver meals (in the event of the driver's services being required for 8 or more hours)
• V.A.T. (at current rate at time of invoicing)
• Tourist guide (optional)
• Highway tolls abroad
• Ferry and tunnel charges
• Parking and congestion charges

Kilometric surplus and any damage
At the end of the rental the Customer shall pay the amount of the kilometric surplus or compensation for damages.

METHODS OF PAYMENT:

• in cash
• by bank draft
• by credit card (Mastercard and Visa)
• by ATM card.

CANCELLATION OF CARS

The cancellation of the car rental service with driver or complementary services , without penalty , is accepted within 12 hours before the service.
• Cancellations within 6 hours before the start of the service , a penalty of 50 % of the service is applied.
• Short of 6 hours notice the cancellation fee is equal to the service's cost.

Cancellation of MPVs, minibuses and coaches

The consumer who withdraws from the contract before departure , will be charged as a penalty , regardless of the payment, a sum calculated based on how many days before the trip occurred canceling (the calculation of the days does not include that of the withdrawal, the disclosure of which must be received within one business day prior to commencement of travel) :
• 20% up to 40 days before the start of the journey
• 50% up to 15 days before the start of the journey
• 80% up to 3 days before the start of the journey
• 100% more than 3 days before the start of the journey